Online Purchases

What kind of payment options do Mineyo.com.my accept?

Mineyo.com.my accepts a variety of payment options as below:

1. Online payment via MOLPay

Buyers  can use the popular Internet Banking via MOLPay of the following Malaysia banks:

How secure is shopping with Mineyo.com.my ?

We endeavor to make every transaction you make at Mineyo.com.my 100% safe. This means that you pay nothing if unauthorized charges are made to your card as a result of shopping at Mineyo.com.my .

Do I need to join as a member before buying anything from Mineyo.com.my?

Yes, you will need to register as a member to shop in our online store. Registering as a member allows the online store to remember your personal details and your payment information, so you do not have to type in those details every time you place an order.

I have a user account with Mineyo.com.my , how do I change my personal info and shipping address ?

Go to My Account page, login and you can modify your account details there.

I have received a few emails from Mineyo.com.my . What are Orders Received, Orders Processed and Payment Receipt?

Order Received: This email informs you that Mineyo.com.my has received your orders and will process it as soon as possible.

Payment Received: This email confirms Mineyo.com.my has received your payment and processed your order.

Order Shipped: This email confirms that Mineyo.com.my has delivered/shipped the order to your shipping address.

Can I return an item after it is delivered to me?

Yes. Please refer to the Refund Policy

When I click on the button “ Payment with MOLPay”, nothing happens after that. Why ?

  • Please examine the settings of your internet browser if pop-up blocker is turned on. We need the pop-blocker to be turned off.
  • For Internet Explorer users, go to Tools->Pop-Up Blocker->Turn-Off Pop-Up Blocker.

I came across the name MOLPay in Mineyo.com.my , what is MOLPay

Mineyo.com.my accepts online banking payment using MOLPay and it is a secure online system that offers our customers safe transaction over the internet. MOLPay also uses 3D secure where extra authentication from the bank is required.

How do I know if my payment has gone through?

When you submit your payment details, the MOLPay payment service will request authorization from your Card Issuer and carry out any fraud screening checks on Mineyo.com.my . Depending on the outcome of the authorization request, you will see either a successful or a failed message on screen which will confirm the result of your transaction.
A successful payment will also be confirmed by email. This email will include the details of your purchase and your Transaction ID, which is a unique reference for your payment, and should be quoted on any correspondence with Mineyo.com.my. It will be sent by MOLPay to the email address you have provided when entering your payment details.
If you receive more than one email and you have only made one purchase, please contact [email protected] and inform us that you have placed multiple orders by mistake. We will arrange a refund if necessary.